[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"cms-detail-apps-customer-engagement-solutions-es":3},{"data":4,"meta":74},[5],{"id":6,"documentId":7,"name":8,"slug":9,"short_description":10,"long_description":11,"features":12,"use_cases":20,"functionality_overview":24,"tags":25,"app_url":28,"sort_order":29,"createdAt":30,"updatedAt":31,"publishedAt":32,"locale":33,"partner":34,"icon":49,"seo":49,"localizations":50},279,"o2b7yoj958mn2b32sh4i37wm","Customer Engagement Solutions","customer-engagement-solutions","A multi-faceted customer engagement platform integrating CRM, marketing, and service features across various communication channels.","Herald Logic's Customer Engagement Solutions offer a multi-faceted platform integrating CRM, marketing, and service features across various communication channels. The solution helps insurers build stronger relationships with customers through personalized engagement, automated communications, and comprehensive customer lifecycle management.",[13,14,15,16,17,18,19],"Omni-channel communication","Customer 360-degree view","Automated marketing campaigns","Loyalty and rewards management","Self-service portal","Feedback and survey tools","Analytics and insights dashboard",[21,22,23],"An insurer can streamline operations by automating manual processes and reducing turnaround times.","A business user can configure and launch new products without IT dependency.","A customer can self-serve through digital channels, improving satisfaction and reducing operational costs.","The Customer Engagement Solutions platform provides a comprehensive solution that integrates seamlessly with existing insurance infrastructure. It leverages modern cloud architecture and API-driven design to enable rapid deployment and seamless integration. The platform supports configurable workflows, automated processing, and comprehensive analytics. Built-in compliance features and audit trails ensure regulatory adherence across all operations.",[26,27],"Distribution & Underwriting","Claims","https://www.gosure.ai",0,"2026-03-15T13:08:39.867Z","2026-03-15T19:22:22.804Z","2026-03-15T19:22:22.817Z","en",{"id":35,"documentId":36,"name":37,"slug":38,"description":39,"website":28,"type":40,"featured":41,"createdAt":42,"updatedAt":43,"publishedAt":44,"locale":33,"overview":45,"categories":46,"services":49,"sort_order":29},212,"uav80bik52o2okuqukn34kl7","GoSure AI","gosure-ai","AI-powered affinity insurance, claims management, and customer engagement platform.","app",false,"2026-03-15T13:08:36.992Z","2026-06-29T07:58:48.917Z","2026-06-29T07:58:48.941Z","GoSure AI specializes in AI-driven insurance technology for affinity and embedded insurance distribution. Their Affinity and Embedded Insurance Solutions enable seamless insurance integration into partner ecosystems, the Claim Management Module automates claims processing with AI, and Customer Engagement Solutions deliver personalized interactions throughout the policy lifecycle. With insureMO, GoSure AI powers next-gen insurance distribution.",[47,48],"distribution-underwriting","claims",null,[51],{"id":52,"documentId":7,"name":53,"slug":9,"short_description":54,"long_description":55,"features":56,"use_cases":64,"functionality_overview":68,"tags":69,"app_url":28,"sort_order":29,"createdAt":70,"updatedAt":71,"publishedAt":72,"locale":73},586,"カスタマーエンゲージメントソリューション","CRM、マーケティング、サービス機能をさまざまなコミュニケーションチャネルにわたり統合する多角的な顧客エンゲージメントプラットフォーム。","Herald LogicのCustomer Engagement Solutionsは、CRM、マーケティング、サービス機能をさまざまなコミュニケーションチャネルにわたり統合する多角的なプラットフォームを提供します。本ソリューションは、パーソナライズされたエンゲージメント、自動化されたコミュニケーション、包括的な顧客ライフサイクル管理を通じて、保険会社が顧客とより強固な関係を築くのを支援します。",[57,58,59,60,61,62,63],"オムニチャネルコミュニケーション","顧客360度ビュー","自動化されたマーケティングキャンペーン","ロイヤルティ・報酬管理","セルフサービスポータル","フィードバック・アンケートツール","分析・インサイトダッシュボード",[65,66,67],"保険会社は手作業プロセスを自動化し、ターンアラウンドタイムを短縮することで運営を合理化できます。","ビジネスユーザーはIT部門に依存することなく新商品を設定・ローンチできます。","顧客はデジタルチャネルを通じてセルフサービスを利用でき、満足度が向上し運用コストが削減されます。","Customer Engagement Solutionsプラットフォームは、既存の保険インフラとシームレスに統合する包括的なソリューションを提供します。モダンなクラウドアーキテクチャとAPI駆動設計を活用し、迅速な展開とシームレスな統合を実現します。本プラットフォームは設定可能なワークフロー、自動処理、包括的な分析をサポートします。組み込みのコンプライアンス機能と監査証跡により、すべての運営において法規遵守を保証します。",[26,27],"2026-07-29T08:48:38.630Z","2026-07-29T09:20:55.073Z","2026-07-29T09:20:55.095Z","ja",{"pagination":75},{"page":76,"pageSize":77,"pageCount":76,"total":76},1,25]