InsureMO, the world’s leading Insurance Middleware Platform, today announced it has become an official ServiceNow Partner, creating new opportunities for insurers, brokers, and MGAs to accelerate modernization and bring AI-driven workflows into the heart of their businesses — without replacing legacy core systems.
The collaboration combines InsureMO’s insurance APIs and middleware with ServiceNow’s enterprise orchestration and AI capabilities, enabling insurers to integrate insurance services directly into enterprise workflows. It also makes it possible for AI agents to manage complex insurance transactions — from underwriting to claims to policy servicing — with speed and precision.
A timely development for the industry
Insurance organizations face growing pressure from rising transaction volumes, increasing product variation, and the need to adopt AI at scale. Traditional core systems, while stable, cannot meet these demands alone. By pairing ServiceNow’s workflow automation with InsureMO’s insurance domain expertise, carriers can:
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Shorten product launch cycles from months to weeks
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Embed insurance APIs seamlessly into enterprise workflows
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Enable AI agents to handle high-volume, transaction-heavy operations
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Modernize on top of existing systems, avoiding the disruption of core replacement
Leadership perspective
“Insurance is entering its Agentic AI era, but most carriers are blocked by outdated architectures,” said Rajat Sharma, Chief Revenue Officer at InsureMO. “Our partnership with ServiceNow changes that equation. Together, we allow insurers to innovate at speed while continuing to leverage their existing core investments.”
ServiceNow sees the insurance market as a major opportunity, noting that accelerating transformation in the sector will depend on insurance ISV partners such as InsureMO that can extend the platform with deep, domain-specific capabilities.
Why it matters
For organizations already using ServiceNow, the partnership extends the platform into insurance operations, positioning it as a central workflow hub for underwriting, claims, and distribution.
For technology leaders in insurance, it reinforces the value of an ecosystem-led, API-first model — a pragmatic way to drive AI adoption and operational efficiency while maintaining the stability of existing core systems.
About InsureMO
InsureMO (Insurance Middle Office) is the world’s leading insurance middleware platform, providing the digital infrastructure for insurers, brokers, MGAs, and ecosystem partners to Create & Connect at scale. Built on an API-first, cloud-native architecture, InsureMO enables rapid product innovation, seamless distribution, and full-lifecycle policy management across all lines of business.
Trusted by leading carriers and distribution partners across Asia, Europe, and North America, InsureMO is redefining how insurance organizations modernize, adopt AI, and deliver next-generation customer experiences.
📩 Media Contact
InsureMO: contact@insuremo.com