Singapore – June 1, 2025 – InsureMO, the leading insurance middleware platform, and global consulting firm msg global solutions today announced the launch of a cutting-edge, AI-powered platform designed to revolutionize insurance sales, service, and operations with real-time performance visibility, intelligent automation, and conversational analytics.
The Agentic AI solution is built on the back-bone of InsureMO’s API-first architecture i.e. designed as per MACH principles (Middleware, API-first, Cloud, Headless) .
msg global brings its cutting-edge Gen-AI led unified workspace where frontline insurance professionals can track targets, generate quotes, analyze team performance and retrieve business insights—instantly without human intervention.
The Gen AI models of MSG have been refined to respond and facilitate transactions through InsureMO APIs.
Transforming the mundane average Insurance Office with Gen-AI enablement
Built for tomorrow’s Insurance agents, MGAs, Sales managers, and distribution leaders, the new Agentic AI platform provides:
- A Centralized Agent Dashboard: View sales KPIs, premium breakdowns, top-performing products, and leaderboard metrics—all updated in real time.
- Role based actions led by AI Bot: Generates quotations, submits policies & claims and executes underwriter functions— all from a single interface without toggling systems
- Visual Insights, Instantly: Provides deep insights with drill down performance metrics having parameters such as region, product, or policy type with AI-powered charts and intuitive drag-and-drop widgets.
- Natural Language Reporting Assistant: One may ask plain englishlanguage questions like “Show me new premiums by region,” and the embedded AI will generate charts or tables using live InsureMO data.
- Context-Aware AI Chat: The platform understands what business users are doing and delivers relevant status information through dashboard widgets without requiring them to leave their current view.
“This is a game-changer. I no longer wait for reports or call IT to check team numbers. I just type what I need, and I get a live snapshot—right on the dashboard,” said a distribution head at a global insurer who participated in early pilots.
Deep Integration, Built for Scale
The solution is deeply integrated with InsureMO, allowing secure access to underwriting, claims, premium reconciliation, and policy data via live APIs. It also supports report chaining, advanced filtering, and custom chart generation.
Leadership Perspective
“This solution reflects our vision of Intelligent embedded insurance which is riding the Agentic-AI advancements delivered through our InsureMO’s PaaS components,” said Rajat Sharma, CRO at InsureMO. “By combining msg global’s AI expertise with InsureMO’s API backbone, we are equipping insurance agents with tools that drive speed, clarity, and customer satisfaction.”
Availability
The AI-powered insurance sales platform is now available globally for insurers, brokers, MGAs, and embedded insurance partners. To request a demo or learn more, visit www.insuremo.com or email anubhav.sharma@insuremo.com.
About InsureMO
InsureMO is a cloud-native, API-first insurance middleware platform that accelerates digital transformation for insurers, brokers, MGAs, and ecosystem partners worldwide. Supporting all lines of business and the entire insurance lifecycle, InsureMO enables rapid product innovation, seamless connectivity, and scalable operations without disrupting legacy core systems.
About msg global solutions
msg global solutions is a systems integrator, product innovator, and strategic partner with a special focus on enterprise software and services. Our expertise spans insurance, reinsurance, finance, banking, agribusiness, automotive, and manufacturing. We provide cutting-edge solutions that drive operational efficiency, streamline compliance, and enhance business performance.